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Old 03-17-2009, 02:13 PM   #1
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Shrug Has CCBill stopped paying?

My account interface still shows 2/15 as the last check date but there should have been something since then. Is anyone else having an issue or just me?

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Old 03-17-2009, 02:18 PM   #2
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No issues here. I've been paid since then... 2/22, 3/01...
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Old 03-17-2009, 05:22 PM   #3
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Quote:
Originally Posted by garcia
My account interface still shows 2/15 as the last check date but there should have been something since then. Is anyone else having an issue or just me?



Checks have been going out like normal but we would be happy to look into this for you. Our support will send you an ICQ in about 2 minutes.

-Paul
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Old 03-17-2009, 06:48 PM   #4
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Well CCBill Paul--

I have been in an im with them since 11:26 am. It is now 12:42 pm.

They admit that they see transactions since 2/15 and that I have not been issued a check since then. The responce that bothers me most is:

Quote:
Tier2 Client Support (12:19 PM) :
That was your last payment. However I am noticing transactions recently on your account so you should be issued a payment soon. we have not run billing this week so perhaps you will be getting one this week.


Perhaps? No reason for the problem. No attempt to explain anything. Just PERHAPS.

My last communication with them was:

Quote:
garcia (12:20 PM) :
great--is there any reason why it didnt show me a pay date with the amount held from 2/16 on on either 2/22 or 3/1?


It's 12:46 now. At 1pm I am terminating the message session. I have been using CCBill sponsors since late 2003. You would think after 6 years they would at least say sorry.


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Old 03-17-2009, 07:16 PM   #5
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I never had a problem using them
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Old 03-18-2009, 05:07 AM   #6
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No problemos here mang

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Old 03-18-2009, 09:32 AM   #7
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only issue I got is getting anyone from ccbill to reply to me within a couple of weeks of contact :)
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Old 03-19-2009, 01:27 PM   #8
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Hope they don't stop paying I use alot of ccbill programmes.

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Old 03-21-2009, 02:32 PM   #9
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I got my check this week sweetie

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Old 03-21-2009, 03:33 PM   #10
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They say they have mailed me a ceck now. When it arrives i will post about it.

I really believe it was just some little glitch in the system. It is true that most of their support people really could use a course or twelve in customer relations but, overall, I still think the ccbill program is sound.


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Old 03-21-2009, 05:55 PM   #11
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If CCBILL closes up a big chunk of webmasters will hurt, they seem to be running a good solid shop from what i can tell.

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Old 03-22-2009, 03:38 PM   #12
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My wire came in this week, no problemos.

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Old 03-26-2009, 06:38 PM   #13
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Checks are in so I can breath easy today

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Old 03-27-2009, 06:31 AM   #14
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CCBill is rock-solid IMO.

I've had one issue with the post office deciding that a check would look better with coffee (or something similar) poured all over it but I get my checks every Thursday without fail.

I've also have never had any problems with their support but I tend to call at 3am when traffic is usually a bit slower.

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Old 03-27-2009, 12:55 PM   #15
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no it just stopped working all together, lots of staff and no aim focus or results.
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